Contents
Privacy Policy
Last updated: April 14, 2026
1. 1. Introduction
EduSeekr is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. 2. Information We Collect
We collect personal information you provide when registering, booking sessions, and using the platform. We also automatically collect device information, usage data, and cookies.
3. 3. How We Use Your Information
We use your information to provide and improve the Service, match students with counselors, process payments, send updates, and comply with legal obligations.
4. 4. Data Security
We implement industry-standard security measures including encryption, regular security audits, access controls, and employee training on data protection.
5. 5. Your Rights
You have the right to access, correct, delete, and port your personal information. To exercise these rights, contact us at privacy@eduseekr.com
6. 6. Contact Us
For questions about this Privacy Policy, contact us at privacy@eduseekr.com
What Data We Collect
| Data Type | Purpose | Retention | Shared With |
|---|---|---|---|
| Account Information | To create and manage your account | Until account deletion | Not shared |
| Profile Data | To match you with appropriate counselors | Until account deletion | With selected counselors only |
| Payment Information | To process payments for sessions | 7 years (legal requirement) | With payment processors only |
| Session Notes | To track your counseling progress | Until account deletion | With your counselor and guardians |
| Usage Data | To improve the Service | 2 years | Aggregated data only |