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Frequently Asked Questions
Find answers to common questions about EduSeekr.
All (17)
Getting Started (3)
Payments (3)
Sessions (3)
Technical (2)
Account (2)
Counselors (2)
Safety (2)
How do I create an account?
Is EduSeekr free to use?
How do I find the right counselor?
What payment methods do you accept?
When do I get charged for a session?
Are there any hidden fees?
How long is a typical session?
Can I reschedule or cancel a session?
How do I join my session?
What browsers are supported?
Do I need to download any software?
How do I update my profile?
Can I delete my account?
How are counselors vetted?
Can I become a counselor?
Is my personal information secure?
What if I have an issue with a counselor?
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